CW Privacy Policy
CW Company and its subsidiaries and affiliates (“CW,” “we,” “our” or “us”) respect your right to privacy. This Privacy Policy (“Policy”) describes the personal information we may collect, use, disclose and otherwise process about individuals, as well as the rights and choices individuals may have regarding their personal information and other important topics relating to your privacy and data protection. It is CW policy to comply with all applicable privacy and data protection laws. This commitment reflects the value we place on earning and keeping the trust of our customers, business partners and others whose personal information we process. This Policy applies to the personal information we process related to Internet sites (“Internet Site”) operated by or on behalf of CW and the services we provide through an Internet Site, that display or include a link to this Policy (collectively the “Services”). It also applies to personal information CW may otherwise collect: (i) through our products and services; (ii) when you interact with us by means other than a CW Internet Site, for example, in person, by telephone, or at a trade show or training; and (iii) from our former and prospective customers, distributors, and other business partners (collectively “Business Partners”) as well as our suppliers and vendors. However, different CW Internet Sites, products, and services may have different purposes and features. If additional or different disclosures are required for a specific CW Internet Site, product, or service, then we may provide additional or supplemental privacy notices which will apply to certain personal information collected and processed by us related to the relevant Internet Site, product, or service. Each such additional notice, policy, or statement (“Specific Privacy Statement”) will control to the extent there is a conflict with this Policy, with respect to your personal information that is subject to that Specific Privacy Statement.
General Principles of CW’s Collection, Use and Disclosure of Personal Information
To the extent required by applicable privacy and data protection law, whenever CW collects personal information, CW will:
– provide timely and appropriate notice to you about our data practices;
– collect your personal information only for specified and legitimate purposes. The information we collect will be relevant, adequate and not excessive for the purposes for which it is collected;
– process your personal information in a manner consistent with the purposes for which it was originally collected or to which you have subsequently consented;
– take commercially reasonable steps to ensure that your personal information is reliable for its intended use, accurate, complete, and, where necessary, kept up-to-date; not use your personal information for direct marketing purposes without giving you an opportunity to “opt-out”; and
– take appropriate measures, by contract or otherwise, to provide adequate protection for personal information that is disclosed to a third party or transferred to another country, including transfers within CW.
Personal Information CW Collects
CW collects the following types of personal information:
– Information You Provide
CW collects personal information you provide us, which may include: (i) contact information, such as your name, company name, job title, address, e-mail address, and phone number; (ii) additional information about you to help us get to know you better, such as your gender, age, date of birth, nationality, professional associations and registration numbers, information about how you use our products, and demographic information; (iii) comments, questions, requests and orders you may make; (iv) log-in information, including, if applicable, social media account information for login purposes; and (v) information about your preferences, such as your preferred methods of communication and product types in which you are interested.
– Information Automatically Gathered from Your Device
Device and browser information. CW may collect personal information related to your device, such as device type, browser type, IP address, operating system, and device identifier when you interact with us and use our Services. CW collects such information automatically from your device and web browser through cookies, log files, pixel tags and other and similar technologies when users access or use our Services, such as IP address, general location information, domain name, page views, a date/time stamp, browser type, device type, device ID, Internet service provider, referring and exiting URLs, operating system, language, clickstream data, and similar device and usage information. Information about how you interact with us. CW may collect personal information related to your usage of CW Internet Sites and how you interact with our digital advertisements and promotions, such as content viewed or downloaded, features used, links clicked, CW promotional emails opened, and dates and times of interactions. CW collects this information using cookies, pixel tags and similar technologies.
Location information. CW may collect location information, including precise real-time location information from your device and imprecise location information derived from, for example, your IP address or postal code. CW will NOT access precise-real time location information from your device unless you grant permission to do so.
– Cookies and Similar Technologies
A “cookie” is a file of information placed on your device when you visit a website. Cookies and similar technologies can enhance your user experience by saving your preferences, personalizing your online experience, holding items in your shopping cart, and sometimes providing you with advertising which is tailored to your interests. CW Internet Sites use “session cookies.” A session cookie expires after you close your browser. For example, when you use the CW Product Catalog, we place a session cookie to note what
pages you have viewed. We can use this information to provide you recommendations of other products that may be of interest. CW Internet Sites also use “persistent cookies.” These cookies do not expire when you close your browser. Persistent cookies stay on your computer until you delete them or they expire. By assigning your computer a unique identifier, we are able to create a database of your previous choices and preferences which can be provided by us automatically, saving you time and effort
on future visits.
Certain countries require your consent to the use of cookies when you visit CW Internet Sites. If you access a CW Internet Site from one of these countries, you will be presented with information regarding your options, including the option to accept or reject certain categories of cookies. You will be able to change these settings on subsequent visits. Please note that you will not be able to opt out of receiving certain cookies that are strictly necessary for the delivery of a service requested by you. At any time when visiting a CW Internet Site for one of these countries, clicking on the “Cookie Preferences” link at the bottom of each page allows you to access information on cookies and change your settings. Although you are not required to accept cookies when you visit a CW Internet Site, you may be unable to use all of the functionality of the site if you reject certain cookies. In addition, your browser may allow you to adjust settings to accept or reject/block certain cookies, or to alert you when a cookie is placed on your computer; you can also delete cookies. Please note that these settings are browser and device specific.
Analytics and Advertising. CW uses third-party analytics services to better understand how users engage with CW Internet Site, including services provided by Google. These
third-party analytics companies may collect usage data (using cookies, pixels and similar tools) about our Services in order to provide us with reports and metrics that help us to evaluate usage of our Services and improve performance and user experiences. Please use the following links for more information about how Google and Adobe collect and use data when you visit their partners’ websites: www.google.com/policies/privacy/partners/
CW also uses third-party advertising services to provide advertisements for CW products or services that may be of interest to you when you visit websites or other online services.
Targeted Advertising. CW allows selected third parties, including these analytics and advertising services and networks, mobile networks and others (“third-party ad companies”), to place cookies and pixels on our Internet Sites. These third parties may collect information about your online activities over time and across third-party websites. We and these third-party ad companies use this information to provide you more relevant ads and content within our Services and on third-party sites and apps, and to evaluate the success of such ads and content. These third parties may be members of industry self-regulatory groups such as the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA). The websites for these groups provide more information on interest-based online advertising and how to opt out of receiving interest-based online ads from participating companies.
Please note that opting out of participating ad networks does not opt you out of being served advertising. You may continue to receive generic or ‘contextual’ ads on our Services. You may also continue to receive targeted ads on other websites, from companies that do not participate in the above programs.
– Information from Business Partners and other Third Parties
CW collects personal information through our Business Partners. This information may include contact information, such as name, company name, job title, address, e-mail address, and phone number. CW may also obtain personal information from other third-party sources, including publicly and commercially available sources. We may combine the information we receive from our Business Partners, suppliers and vendors and other third-party sources with information that we collect from you or your device, as described above.